“Mr. Yuras,

I want to compliment you & your work crew. They did an excellent job. The way they cleaned up after the job was done was a pleasant surprise. And having the job completed in one day was a real plus. I wish every business ran as smoothly as yours, courteous, fast & professional. I would recommend your company to all my friends.

Thank you for a job well done!”

“Dear Robert,

Thank you for your concern and the professionalism in replacing our roof. Our neighbors made comments such as “the new roof looks very nice.”, “the crew working on the roof seemed like they know exactly what to do.” “There was no horse-playing, strictly business, no goofing off.”, “Left the area in a clean condition.”

Please express our thanks to them. Not often you see your neighbor’s roof replaced, so they all watched.”

“Dear Mr. Yuras,

I am writing this letter to tell you the service we received from your company was outstanding. However, of particular note, the manner in which you personally conducted yourself and represented the company was extraordinary. In this day and era, a large segment of the population have forgotten the basic rules of common courtesy, respect and the desire to be professional in the job they have at hand. You have not forgotten and furthermore, your employees we encountered exemplified the same standards. From the moment I first made contact with your company; I was kept informed as to the progress of the job. An example of this was the day the job actually started and you personally arrived, along with your crew, and took the time to explain how the job would progress. I must tell you, I was taken completely by surprise. Any other company would have just sent a crew out alone to do the job. Your crew supervisor, George, lived up to the same standards. Whenever I had a question, he would come down from the roof to answer my question. When the job was finished and George and the crew left, our yard and (most importantly!) my wife’s numerous flowers and shrubs were left impeccably clean.

In conclusion, if I may use the worked again, your service to us was “extraordinary”.”

“Robert Yuras,

As you know, your company just completed a roofing job at our residence on Sugarcrest. We just wanted to take a moment to commend you and your company’s professionalism during and after the job. All of the workers were polite and kept the entire work area clean daily! The roof looks great and we are getting complements in the neighborhood. We appreciated all the little extras you included in your estimate and some that were not.

That says a lot for the professionalism of a company!

Mrs. Beard, our neighbor to the east of us, will be calling you to do her roof and we are talking to Mrs. Price, North of us also.

We hope with these referrals your company will continue to prosper!

Again, thanks for a job well done!”